Discussion – 


Discussion – 


Crunching the Numbers: Are Just Eat, Uber Eats, and Deliveroo Commissions Worth It?


The culinary landscape is undergoing a profound transformation, one driven by the meteoric rise of food delivery apps and the adoption of its own branded online ordering websites. Just Eat, Uber Eats, and Deliveroo, the undisputed giants of this digital dining revolution, have forever changed the way we experience food. But as the popularity of these platforms soars, it’s time for restaurants and takeaways across the UK to ask a pivotal question: Are the commissions charged by these delivery giants truly worth it?

In this blog, we will embark on a journey through the intricacies of commission structures employed by these industry giants. We will unveil the often-overlooked financial implications of relying on third-party delivery apps and explore compelling alternatives that empower restaurant owners to reclaim control over their profit margins.

The Commission Conundrum


💼 Cracking the Code: Deciphering Commission Structures


To truly understand the impact of Just Eat, Uber Eats, and Deliveroo on restaurant finances, we must first dissect the intricate commission structures that underpin their operations. These industry giants have designed a web of fees, percentages, and charges that can be both confusing and burdensome for restaurant owners. In this section, we will unravel these complex structures, providing you with a clear view of the financial arrangements that govern these partnerships.

💰 The Strain on Restaurant Finances

While these delivery platforms undoubtedly bring a stream of orders, they come at a cost – a cost that can gradually erode the profitability of even the most successful establishments. We will shine a spotlight on how these commissions, seemingly innocuous at first glance, can accumulate over time, chipping away at restaurant finances. Real-world examples and statistics will illustrate the tangible impact these commissions have on the bottom line.

🛤️ Exploring Cost-Effective Alternatives

As we navigate through the commission conundrum, we will not leave you in a state of financial uncertainty. Instead, we will pivot towards solutions that empower restaurant owners to regain control over their profit margins. The importance of exploring cost-effective alternatives becomes evident in this discussion, as we open the door to strategies that can significantly reduce these financial burdens.


The Impact on Profit Margins

📉 Slicing into Profitability: The Toll of Third-Party Commissions

In the delectable world of gastronomy, where every dish is crafted with passion, profit margins are as delicate as the finest soufflé. Unfortunately, the presence of Just Eat, Uber Eats, and Deliveroo in this culinary equation often tips the scales unfavourably. These platforms, though undeniably popular, come at a steep price. Just Eat charges a 14% commission, while Uber Eats demands an eye-watering 30%, and Deliveroo hovers between 20% to 30% per order.

📊 Counting the Costs: Real-World Impact

To truly grasp the impact of these commissions, let’s look at a real-world example. Imagine your restaurant’s monthly revenue hits £10,000. If you’re partnered with Uber Eats, you’re surrendering a hefty £3,000 of that income straight off the top, leaving you with just £7,000. And that’s before we factor in the marketing fees. These platforms typically charge anywhere from £100 to £300 per month for promoting your restaurant on their app. Suddenly, your profit margins are looking less appetizing.


Case Studies: Learning from Experience

📚 Real-Life Tales: The Weight of Third-Party Commissions

Let’s delve into the stories of restaurant owners who have grappled with the burden of third-party commissions. Meet Mr. Abdul, the proud owner of Links Tandoori, a bustling eatery in the UK. His story resonates with countless others who have faced similar challenges.

🍽️ Mr. Abdul’s Challenge: Battling Commission Costs

Mr. Abdul once juggled five different third-party providers. While his monthly revenue reached an impressive £15,000, a substantial portion was devoured by commissions. Up to £3,750 vanished into the pockets of these platforms monthly, leaving him with slim profits in an industry where margins typically range from 9% to 15%. Survival became a daily struggle, and long-term success seemed elusive.

🌟 A Glimmer of Hope: Mr Abdul’s Redemption

But every cloud has a silver lining. Mr. Abdul’s story took a positive turn when he discovered OrderE. By transitioning to his independent online ordering system, he not only reclaimed control over his profit margins but also significantly reduced monthly expenses. Now, he enjoys the freedom to set his terms and save a substantial portion of revenue that once flowed to third-party platforms.

Read his full story and others like his here, where more tales of resilience and ingenuity await, inspiring you to rethink your restaurant’s financial strategy.

Strategies for Minimizing Costs:

💡 The Ultimate Cost-Saving Strategy: Your Own Online Ordering System


In the quest to curb the financial strain caused by third-party commissions, there’s one strategy that stands head and shoulders above the rest: having your independent online ordering system. This game-changing approach puts the reins firmly back in your hands, offering an array of benefits that can supercharge your restaurant’s profitability.

🌐 Ownership Equals Control: The Benefits of Going Independent

Reduced Commissions: One of the most enticing advantages of an independent online ordering system is the ability to bid farewell to third-party commissions. Imagine retaining 100% of your hard-earned revenue rather than watching a significant chunk vanish into the coffers of delivery giants. This alone can be a game-changer for your bottom line.

Marketing Fee Reduction: Say goodbye to those additional marketing fees that third-party platforms charge for promoting your restaurant. With your system, you control your marketing strategy entirely, slashing unnecessary expenses while reaching your target audience more effectively.

Unlocking Customer Insights: Your independent system opens the door to a treasure trove of valuable customer data. Unlike third-party platforms that guard this information closely, you’ll have direct access to insights about your customers’ preferences, ordering habits, and feedback. This data is pure gold for crafting personalized marketing campaigns and improving your offerings.

📈 The Proof is in the Pudding: Real-World Savings

Consider the case of La Bella Trattoria, a charming Italian restaurant nestled in the heart of London. Before embracing their online ordering system, they grappled with hefty commissions, paying out a substantial portion of their revenue to third-party platforms. By making the switch, they not only eliminated these commissions but also reduced their marketing expenses by 40%. Armed with valuable customer data, they tailored their promotions, resulting in a 25% increase in repeat orders and a significant boost in overall profitability.


Navigating the Transition: From Dependency to Independence

🚀 Step-by-Step Guide to Transition

Transitioning from reliance on third-party platforms to your independent online ordering system may seem like a daunting journey, but it’s a path well worth taking. Here’s a step-by-step guide to help you navigate this transition smoothly:

Assessment: Begin by evaluating your current situation. Calculate how much you’re spending on third-party commissions, marketing fees, and delivery charges. Identify your profit margins and understand the impact of these expenses on your bottom line.

Choosing the Right Platform: Select a comprehensive online ordering system provider that offers an all-in-one solution, from website development to marketing support, at a reliable cost. Ensure it aligns with your needs, considering factors such as user-friendliness, customization options, and data collection capabilities. Remember, your goal is not just to save money but also to enhance customer relationships.

Branding Your Own Website: Your website serves as the cornerstone of your independent online ordering system. It should reflect your brand identity and offer a seamless ordering experience. Incorporate the following elements into your website to maximize its potential:

Incentives and Promotions: Keep high-value offers exclusively on your branded website. Encourage customers to make the switch by offering discounts, promotions, and loyalty programs that are available only through your platform.

Marketing Strategies: Utilize digital marketing channels like Facebook and Google Ads to stay in front of your customers. Craft compelling advertisements that highlight the benefits of ordering directly from your website, such as cost savings and exclusive deals.

Collecting Customer Data: The lifeline of long-term success lies in collecting and utilizing customer data. Implement strategies to gather information such as email addresses and phone numbers. This data will empower you to engage with your customers directly, building lasting relationships.

Flyers and Leaflets: Include flyers and leaflets promoting your branded website with every third-party delivery order. Encourage customers to make the transition by highlighting the advantages of ordering from you directly.

🌟 The Road to Long-Term Success and Profitability

As you embark on this journey, remember that the transition to an independent online ordering system is an investment in your restaurant’s future. The short-term effort will yield long-term rewards. By reducing third-party commissions, marketing fees, and delivery charges, you’ll enhance your profit margins.

Moreover, the ability to collect and utilize customer data will be a game-changer. With this valuable information at your fingertips, you can tailor your offerings, marketing campaigns, and customer engagement strategies to ensure sustained success and profitability.

Transitioning may have its challenges, but with the right platform, marketing strategies, and commitment, you can secure your restaurant’s financial independence and thrive in the ever-evolving culinary landscape. Your journey towards long-term success begins here.


Conclusion: The Recipe for Culinary Success

In the dynamic world of restaurant ownership, the choice between third-party delivery apps and an independent online ordering system is no mere detail—it’s a pivotal decision that can make or break your profitability.

Pros and Cons Weighed:

Third-party platforms bring undeniable advantages—expanded reach, convenience, and visibility. But the hefty price tags of commissions, marketing fees, and the loss of valuable customer data cast a shadow over these benefits.

True Costs Revealed:

To thrive, you must peel back the layers and calculate the true cost of your partnership with third-party apps. These platforms offer convenience but at a price that may not be sustainable for your restaurant’s long-term success.

Maximizing Control:

Consider the immense value of taking control over your online ordering process. Embracing an independent system is your recipe for sustained profitability.

By reducing or eliminating third-party commissions, managing your marketing efforts, collecting valuable customer data, and offering incentives on your branded website, you secure your restaurant’s financial independence.

Informed Decision-Making Matters:

Make the choice that best suits your restaurant’s goals and aspirations, but remember: informed decision-making is the key to culinary success.

Your journey towards maximizing control and sustained profitability begins now.



You May Also Like